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Help and Frequently Asked Questions

How do I create an account?

Use the registration page with accurate details and follow the email-verification instructions.

I cannot sign in

Check your email and password, and use the password-reset page if needed. Never share a reset link or one-time code with anyone.

Where is my payment?

Check transaction history and keep your transaction reference. A displayed redirect alone does not confirm a completed payment. Contact official support if the status remains unclear.

How do I report suspicious activity?

Use the platform’s verified support channel and do not send passwords, secret API keys or one-time codes.

Last reviewed: 26 October 2026. Have the final policy reviewed for the actual services, jurisdiction and applicable licences before launch.